Privacy Policy

Effective Date: 06/09/2025

Welcome to Arden Law (“Arden Law,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information through our website www.arden.law, mobile communications (including SMS/MMS messages), email marketing, and related services.

By using our website or providing your personal information through forms, chat, text messaging, or email, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personally identifiable information (“Personal Information”) and non-personal information through the following methods:

Personal Information may include:

• Full name
• Phone number
• Email address
• Mailing address
• Information you submit in a case evaluation or contact form
• Communication preferences (e.g., opt-in for SMS or email)

Automatically collected information includes:

• IP address
• Browser type
• Device type
• Referring/exit pages and URLs
• Cookies and pixel tags used for analytics and performance

2. How We Collect Your Information

We may collect information from you directly and indirectly, including:

• When you submit a contact form or free case evaluation
• When you opt in to receive SMS or email marketing
• When you call or text us
• When you visit and browse our website
• From third-party tools and platforms (e.g., web analytics, ad platforms)

3. SMS and Email Marketing Compliance

If you choose to provide your mobile number or email address and opt in, you may receive promotional or informational content from Arden Law. This includes messages related to personal injury services, appointment reminders, legal updates, and special promotions.

SMS Consent and Terms

• By submitting your phone number, you expressly consent to receive marketing messages from Arden Law via automated or non-automated text messages (SMS/MMS).
• Message frequency varies.
• Message & data rates may apply.
• You may opt out at any time by replying STOP to any message.
• For help, reply HELP or contact Contact@arden.law.

Email Communications

• If you provide your email address, you agree to receive marketing and informational emails.
• You may unsubscribe at any time by clicking the Unsubscribe link in the email footer.

We do not condition legal services on your consent to receive marketing communications.

4. Use of Your Information

We use your information to:

• Respond to inquiries and evaluate potential legal claims
• Provide legal services if you become a client
• Communicate with you via email, phone, and SMS (with consent)
• Send marketing materials and updates, if opted in
• Improve our website, content, and marketing efforts
• Comply with applicable legal obligations and bar association rules

5. Legal Disclaimers and Sensitive Information

• Providing information on our website does not create an attorney-client relationship.
• Do not submit confidential or time-sensitive information through our forms unless instructed to do so.
• All advertising materials, including SMS and email campaigns, include required disclaimers per applicable legal ethics rules.

6. Sharing and Disclosure of Information

We do not sell your personal information.
We may share your data with:

• Internal staff and attorneys who need the information to evaluate your case
• Authorized third-party vendors (e.g., SMS providers, email platforms, CRM services)
• Government authorities if required by law or to comply with legal obligations
• IT and website hosting providers under strict confidentiality agreements

All vendors and service providers must follow appropriate data protection measures and are contractually restricted from using your information for any unauthorized purposes.

7. Data Retention

We retain your personal information:

• As long as necessary to fulfill the purpose for which it was collected
• As required by legal or ethical obligations (e.g., client records)
• Until you request deletion, where permitted by law

You may request data deletion at any time by emailing Contact@arden.law.

8. Data Security

We use physical, technical, and organizational safeguards to protect your data, including:

• SSL encryption for secure transmission
• Access controls and limited data access
• Regular monitoring for unauthorized activity

However, no system is fully secure. Use caution when submitting information online.

9. Cookies and Tracking Technologies

We use cookies and third-party tracking (e.g., Google Analytics) to:

• Monitor site traffic and performance
• Improve the user experience
• Run retargeted ads and analyze campaign success

You can disable cookies through your browser settings or opt out of third-party tracking.

10. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal data
• Opt-out of marketing communications
• Do Not Track/Limit use of cookies

To exercise any of these rights, please contact us at Contact@arden.law.

11. For California Residents (CCPA/CPRA Rights)

California residents have the right to:

• Know what personal information we collect and how we use it
• Request a copy of your personal data
• Request deletion of your data (subject to legal exceptions)
• Opt out of the sale or sharing of personal data (we do not sell your data)
• Not be discriminated against for exercising your rights

To make a request, email Contact@arden.law with the subject line: "CCPA Request."

12. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal data from children under 13. If you believe we have received such data, contact us immediately for deletion.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our website or services after updates means you accept the revised policy.

15. Contact Us

If you have questions or requests related to this Privacy Policy or our data practices, contact us at:

Arden Law
Website: www.arden.law
Email: Contact@arden.law